Getting Rotation to Work in Procreate

Here’s an email I sent to the developers on the subject:

Hi Matt

 
I can’t really complain as your app is amazing, it’s something of miracle that you and your team managed to pack so much functionality and quality into one app.  As an iOS developer and amateur artist I salute you, great job!
 
However I cannot overlook the fact that it’s taken me 2 hours to figure out how to rotate the canvas and rotate selections.  From a UX perspective here are the steps I went through to find the solution:
  • NO (45 mins): went through every setting in the app multiple times, including sliding layers to reveal all possible options
  • NO (45 mins): found and downloaded your excellent iBook manual and reviewed all relevant chapters
  • NO (20 mins): experimented with changing the settings under Settings.app > General > Multi-tasking
  • NO (10 mins): googled and went through several forum posts with 4-5 years worth of posting, mostly irrelevant answers due to wrong version of app/iOS
  • YES (1 min): found a reference that suggested “rotate” was disabled by default in Settings.app > Procreate
As an iOS dev I am constantly downloading and trying out new apps, I always have around 250 installed on my iPad and check new releases often.  As an amateur artist I have the top 30 drawing/sketching apps installed on my device and have tried to become proficient with all of them.  I literally have not had to adjust anything in Settings.app > $appname for at least the last 3 years, hence this route to find a solution was not near the top of my list.
 
I’m sure you have good reasons for disabling rotation by default, although I don’t know what they are.  Can I suggest you update the iBook manual (the first place I looked was 10. Transform) with the requirement to change the app’s default settings to get rotation to work.
 
Many thanks and keep up the great work!
 
cheers
 
Demian

3 thoughts on “Getting Rotation to Work in Procreate

  1. so how did my canvas get rotated then…? and do i have to go through all the steps you went through now too?

  2. From what I can tell the Procreate folks have ignored my email, which I still think is a valid comment. The short version is, even with the current release of Procreate, 3.2.1, you must use the Settings app, scroll down to Procreate, then flip the switch on for “Rotate with Pinch Zoom”. Then you will be able to rotate your canvas, which after all is a very basic and expected feature.

    I still think this is terrible usability … I guess my comments which keep showing up in Google searches until they fix it 😉

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